Privacy Policy & HIPAA Notice
Urgent Virtual Clinic, LLC is committed to protecting your privacy and safeguarding your personal health information. This notice describes how medical information about you may be used and disclosed and how you can access this information.
Our Commitment to Your Privacy
We understand that medical information is personal. We are required by law to maintain the privacy and security of your protected health information (PHI) and to provide you with notice of our legal duties and privacy practices.
We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information.
How We Use and Disclose Health Information
We may use and share your health information for the following purposes:
Treatment:
To provide, coordinate, or manage your healthcare and related services.
Payment:
To obtain payment for healthcare services provided to you.
Healthcare Operations:
To operate our practice, improve care quality, and manage administrative functions.
Legal Requirements:
When required by federal or state law, public health reporting, or court orders.
Telehealth Services:
Information may be shared with secure technology platforms necessary to provide virtual care services.
We will not sell your health information.
Your Rights
You have the right to:
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Obtain a copy of your medical records
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Request corrections to your records
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Request confidential communications
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Request restrictions on certain uses or disclosures
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Receive an accounting of disclosures
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File a complaint if you believe your privacy rights were violated
You may exercise these rights by contacting us using the information below.
Telehealth Privacy
Urgent Virtual Clinic uses secure, HIPAA-compliant technology platforms to deliver telemedicine services. While we take reasonable steps to protect your information, electronic communication may carry inherent risks. By participating in telehealth services, you acknowledge and accept these risks.
Website Information
Information collected through this website (such as contact forms or scheduling tools) may include personal and health information. We use reasonable safeguards to protect this information.
This website may use cookies or analytics tools to improve user experience.
Third-Party Services
We may utilize third-party healthcare technology vendors (such as electronic health records, scheduling platforms, laboratory services, or prescription services) that are required to comply with HIPAA privacy standards.
Complaints
If you believe your privacy rights have been violated, you may contact:
Urgent Virtual Clinic, LLC
Email: urgentpa@urgentvirtualclinic.com
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights without fear of retaliation.
Changes to This Notice
We reserve the right to change this privacy notice at any time. Updates will be posted on this page with a revised effective date.
Effective Date: January 1, 2026